VIP Customer Win-Back Automation

Overview

Weekly scan for existing customers (5+ orders) who haven't purchased recently, and sends personalized re-engagement email with exclusive offer (25% discount). Prevents churn from power users. **What it automates:** - Weekly at-risk customer identification - Automatic win-back email campaigns - Personal re-engagement messaging - Reduces customer churn - Targets your most valuable users **Apps & credentials needed:** - Shopify (customer + order API) - SendGrid or Gmail (email) - Conditional filtering (if/then) **Setup steps:** 1. Connect Shopify 2. Define "existing" as 5+ order minimum 3. Set "inactive" as no purchases in 90+ days 4. Create personalized email template 5. Test with 5 inactive high-value customers 6. Schedule for weekly Monday run 7. Track conversions weekly in email analytics **Difficulty:** Intermediate | **Est. setup:** 18-22 min

What's included

Quickstart

1. 01

   Download the JSON

   With an active Library Pass, download the workflow file right from this page or your dashboard.

2. 02

   Import into n8n

   Choose Import from File and select the downloaded JSON. The full agent graph appears, ready to configure.

3. 03

   Plug in credentials

   Each integration node prompts for credentials on first run. The setup guide lists every credential the agent expects.

4. 04

   Activate and test

   Run once with sample input, confirm the expected output, then flip the activate toggle.

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